Datalara & FirmCloud
Effective date: 4/27/2021
Information We Collect
We collect information about you directly from you, from third parties, and automatically through your use of our Services:
-Information We Collect Directly from You. We may collect information about you directly from you. For example, if you create an account with us we will collect your name, email address, phone number, and password. If you pay for our Services, we will also collect your payment card information and billing address. We will also collect any other information that you provide to us through our Services, including any information you provide when you contact us.
-Content Posted by You. You may post or upload materials to our Services, such as notes, comments, or photos (collectively, “Content”). If you post Content on our Services, you may choose to make that Content available to other users of our Services and, by doing so, your name and other information may be available to those users. Please note that once you have shared Content, we cannot control how that Content is used.
-Information Collected from Third Parties. We collect information from third parties about you, such as contact data, demographics, interests and public information lawfully made available from federal, state, or government records.
-Information We Collect Automatically. We automatically collect information about you through your use of our Services, including, IP address, location, browser type, domain name, the website that led them to our Services, the website to which you go after leaving our Services, the dates and times you access our Services, device ID, and activities within our Services (e.g., links you click, searches you run, etc.). Please see our Cookies and Other Tracking Mechanisms section below for more information. We may combine information we collect automatically with information we collect directly from you.
How We Use Information
We use the information that we collect, including personal information and Content, for the following purposes:
-Providing and Improving Our Services. To provide and maintain our Services; to improve our Services; to develop new features, products, or services; to perform technical operations, such as updating software; and for other customer service and support purposes.
-Marketing and Communications. To communicate with you about your account and use of our Services; to send you product or service updates; to respond to your inquiries; to provide you with news and newsletters, special offers, promotions, and other information we think may interest you; and for other informational, marketing, or promotional purposes. Our communications with you may include communications via email or text/SMS. Please see our section regarding User Choices for more information about how to change your communications preferences.
-Research and Analytics. To analyze how you interact with our Services; to monitor and analyze usage and activity trends; and for other research, analytical, and statistical purposes.
-Legal Compliance. To comply with applicable legal or regulatory obligations, including as part of a judicial proceeding; to respond to a subpoena, warrant, court order, or other legal process; or as part of an investigation or request from law enforcement or a governmental authority.
-Selling Data for Marketing and Research Purposes. To offer our customers data on properties and their owners. Note that this only applies to data we collect from third parties as described above. We do not sell data collected directly from you, content that you post to our services, or data that we collect automatically through the use of our services.
How We Disclose Information
-We disclose the information that we collect, including personal information and Content, as follows:
-Service Providers. We may disclose information to our vendors, service providers, agents, or others who perform functions on our behalf.Business Transfers. We may disclose information to another entity in connection with, including during negotiations of, an acquisition or merger, sale or transfer of a business unit or assets, bankruptcy proceeding, or as part of any other similar business transfer.
-Legal Compliance. We may disclose information to comply with applicable legal or regulatory obligations, including as part of a judicial proceeding; in response to a subpoena, warrant, court order, or other legal process; or as part of an investigation or request from law enforcement or a government official.
-Aggregate and De-Identified Information. We may disclose aggregate, anonymous, or de-identified information for marketing, advertising, research, compliance, or other purposes.
Cookies and Other Tracking Mechanisms
Cookies. Cookies are alphanumeric identifiers that we transfer to a computer’s hard drive through a web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Services, while others are used to enable a faster log-in process or to allow us to track your activities while using our Services. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers provides information about how to prevent a computer from accepting new cookies, how to have the browser notify upon receiving a new cookie, or how to disable cookies altogether. If you disable cookies, you may be able to browse certain areas of the Services, but some features may not function (e.g., you may not be able to stay logged into your account).
Clear GIFs, pixel tags, and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on a computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (also referred to as web beacons, web bugs or pixel tags), in connection with our Services to, among other things, track your activities, help us manage content, and compile statistics about usage of our Services. We and our service providers also use clear GIFs in HTML emails to you, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
Local Storage Objects. We may use local storage objects (LSOs), such as HTML5 and other technologies to, among other things, collect and store information about your use of the Services. Third parties with whom we partner to provide certain features on our Services or to display advertising based upon your web browsing activity may also use LSOs such as HTML 5 and Flash to collect and store information.
Do Not Track Disclosure
Our Services do not respond to Do Not Track signals. You may, however, disable certain tracking as discussed in the Cookies and Other Tracking Mechanisms section above (e.g., by disabling cookies).
Correcting or Deleting Personal Information. You may correct or request deletion of your personal information by logging into your account and updating your information. Please note that we may retain certain information about you as required by law or as permitted by law for legitimate business purposes (e.g., in accordance with our record retention policies or to enforce our User Agreement).
Opting out of Email Communications. We may send periodic promotional or informational emails to you. You may opt-out of such communications by following the opt-out instructions contained in the email or contacting us at the Contact Us information below. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving marketing emails from us, we may still send you non-promotional emails (e.g., about your account with us).
Our Services are not targeted to children under sixteen (16) years of age, and we do not knowingly collect personal information from children under 16. If we discover that a child under 16 has provided us with personal information, we will promptly delete such personal information from our systems.
If you have questions about the privacy aspects of our Services or for further information about our data privacy policies and practices, please contact us at [email protected].
Please note that we may have information about you in the context of us acting as a service provider to other entities. We are not responsible for the privacy or security practices of those other entities, and so you should check with those entities regarding their privacy and security practices (including contacting them to exercise any rights you may have with respect to the information collected about you).
Have a question that isn't answered here? Submit your query here or call us at (415) 754-8384
Fill out the form and we'll be in touch as soon as possible.
Salesforce, AppExchange, Force.com, and others are trademarks of Salesforce.com, Inc. and are used here with permission.